Privacy Policy

1. Introduction

Chimp Technologies ("we", "us", or "our") operates AcademiQ, a multi-school academic operations platform. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform.

2. Information We Collect

We may collect the following types of information:

• Account information: Name, email address, phone number, and role within your school or organization.
• Student data: Student names, class enrollment, academic records, attendance, and fee records as entered by authorized school administrators and staff.
• Payment information: Billing details and transaction records related to school fee collection.
• Usage data: Log data, device information, browser type, and pages visited within the platform.

3. How We Use Your Information

• To provide and maintain the AcademiQ platform and its features.
• To manage user accounts and authenticate access based on roles.
• To process school fee payments and generate billing records.
• To generate academic reports, attendance records, and other school outputs.
• To communicate important updates about the platform or your account.
• To improve and optimize the platform based on usage patterns.

4. Data Sharing and Disclosure

We do not sell your personal information. We may share data only in the following circumstances:

• Within your school: Data is shared between authorized roles (admin, staff, parents) within the same school as configured by the school administrator.
• Service providers: We use third-party services for hosting, storage, and payment processing that may process data on our behalf.
• Legal requirements: We may disclose information if required by law or in response to valid legal processes.

5. Data Security

We implement appropriate technical and organizational measures to protect your data, including encryption in transit and at rest, role-based access controls, and regular security reviews. However, no method of electronic storage is 100% secure.

6. Data Retention

We retain your data for as long as your account is active or as needed to provide services. School data is retained according to the school's subscription terms. You may request deletion of your data by contacting us.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal data we hold about you.
• Request correction of inaccurate data.
• Request deletion of your data.
• Withdraw consent where processing is based on consent.

8. Children's Privacy

AcademiQ processes student data on behalf of schools. Schools are responsible for obtaining any necessary parental consent for the collection of student information. We do not knowingly collect data directly from children.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify users of any material changes by posting the updated policy on this page with a revised date.

10. Contact Us

If you have questions about this Privacy Policy, contact us at info@chimptechnologies.com